I've been testing JUXTA, and I find I'm not unimpressed with it so far. First, I did a simple test with three plain text variants of a Larkin poem. The application found all the differences with the exception of leading spaces (indents on even-numbered lines), and it generated a useful apparatus. However, it numbered the lines including breaks between stanzas, so the first line in stanza two of was numbered 6 instead of 5. This is despite the fact that I set it to Ignore Whitespace. When I set it to pay attention to whitespace, in order to see what it would do with the missing spaces at the beginnings of lines 2 and 4 in variant 2, I saw some very odd behaviour relating to the combination of "Ignore case" being ON, but "Ignore whitespace" being OFF. In the end, I found I had to turn all three Ignore switches OFF (whitespace, punctuation and case). If I didn't do that, I would get an apparatus that suggested there were differences in capitalization when actually there were differences in spacing.
Having done that, I found that the line numbering was a total mess. The program found two variants on line one (the second of which was actually on line two), and then placed a fourth-line variant on line three when it was actually on line four. This was using a VERY simple input set. My conclusion is that JUXTA is not usable with plain text input.
Next, I tried markup up the poem variants according to their guidelines (JUXTA uses a proprietary XML format). The first thing I discovered is that whitespace matters in the GUI of JUXTA; if you pretty-print or indent your tags in the XML file, the output will retain some (not all -- it's inconsistent) of that indenting and whitespace, making the appearance of the poems harder to parse in the JUXTA GUI itself. The collation it generated was a bit better and more reliable, but still it was a little odd; missing spaces were signalled by a ~ character with no indication of where in the line they were missing from, and an inserted line in variant 2 was identified as such, and located in the right stanza, but it wasn't clear where it had been inserted.
Nevertheless, it seems as though this might be a useful tool, assuming we have the resources to mark up our source texts. I'm going to look at the actual code of the app, and see if I can figure out how we might improve or work around these issues.