Met with DS and a couple of help desk guys at AR's suggestion to make sure we're all clear on which requests HCMC should deal with (questions specific to research or teaching projects) and which requests HelpDesk should deal with (hardware and institutionally supported software, network connectivity). Wrote a short blurb on what HCMC does and types of queries helpdesk might get that should be shuffled to HCMC for inclusion on their internal documentation. Will also inform people currently relying on us for user support on research projects to continue to contact us on questions around those projects.