Dan came in with 4 files on a USB stick that were needed by an instructor for a final exam in just over an hour in Lab C.
In similar situations previously, I recall going to Squash in the server room and copying the files into the appropriate folder in the teachingmaterials tree. I went in to the server room, logged in as admin on Squash, put the usb stick in the usb port on the back of the computer and the OS did not find the device. I burned the files to a CD on my Mac, took the CD to Squash, but could not get the door on the optical drive to open (tried the button on the drive and selecting the optical drive icon in windows and choosing eject disc). We've got to make it possible for an admin to sit in front of squash and copy files from a removable media to the hard drive.
Then I went to the teacher station in Lab C and logged in as UVIC/sarneil. I put the files on the desktop of that machine and tried to share them out from there, but that failed.
I used the network connections shortcut on the desktop of the teacher station to find Squash/teachingmaterials and uploaded the files to the appropriate directory on Squash. I then used Sanako to send them out to a couple of stations, everything seemed fine. I left Dan confirming everything was working.
[At this point the dean's office phoned to say they had forgotten the new password they'd created for their departmental account, so I spent half an hour dealing with that.]
When I returned the instructor, Judy and Eoin were in lab C and when they tried to send the same files out to the students in Sanako (using File button with copy and launch), they would successfully get to only two or three student machines, the rest got error "-2 permission denied" errors. We tried a couple of times and each time only a couple of computers got the file, but not always the same couple of computers.
Eoin moved the class to Lab B and everything worked just fine. I don't know who he logged on as on the teacher station.
Meanwhile, in Lab C, I could see that Dan must have logged me off and anita had logged in. I restarted the computer, logged in again as sarneil and everything worked fine. I then logged off sarneil, logged in as lang02 and tried the same File send, and got access denied errors in the open file dialog box. I was thinking there might be some issue with just logging off versus restarting the computer between users on the teacher station. However, this morning I came in, logged in as sarneil tried the send and got the -2 errors.
The permissions on the files on the server look reasonable to me, though I don't know how to get Windows to tell me who owns the files. I could also see a list of users on Squash which included a bunch of instructors and UVIC/sarneil and the instructor's account but not UVIC/lang02, so that might explain the problems with the lang02 account, but not with the instructor's.
I am not sure whether the problems stem from the way we uploaded the files to the server, or whether that's completely irrelevant. There don't seem to be problems with any of the other files on the server.