Monday, July 21: 9:30 am – LMF class; MR instructor
Concern: Teacher's console / monitor / frozen blank screen;
Sending CD content to student machines
1. Instructor powered up Sanako,
2. Teacher’s monitor showed grey screen with small white screen displayed in center. Screen frozen.
3. Managed to return to desktop.
4. Performed successful shut down.
5. Powered back up ok but slowly.
6. Returned to Sanako screen, monitor “jumped” back to desktop screen on its own.
7. Clicked on Sanako icon on desktop, Sanako slowly returned, however, it “jumped” back to desktop.
8. Repeated same steps and on 3rd try managed to get Sanako to remain on screen.
Instructor reported unable to send CD contents to student machines.
It looks like I'll need to rebuild the DB from scratch, but it shouldn't be done until I'm finished deploying all the new machines. Just a guess, but it'll probably take a few hours to do it.
Instructions from here:
To test whether the database file is corrupt
- Close Ghost Console.
- Stop the Ghost service:
- Click Start, and then click Run. The Run dialog box appears.
C:\Program Files\Symantec\Ghost\ngserver.exe -stop
and click OK. The drive letter and path might be different on your computer. This stops the Ghost Console Services.
- Find the SymantecGhost.db or NortonGhost.db file and copy it to
a safe location.
- The database file for Symantec Ghost 6.5 Enterprise Edition and later is SymantecGhost.db. The default location for this file is the \Program Files\Symantec\Ghost\db folder.
- The database file for Norton Ghost 6.0 Enterprise Edition NortonGhost.db
- Norton Ghost 6.0 Standard Edition does not use a database file.
- Rename the file SymantecGhost.db or NortonGhost.db or delete it from the hard disk.
- If you have Symantec Ghost 7.5 or 8.0, copy the following blank
database file to the Ghost Console computer:
- Restart the Ghost Service with either of the following methods:
- Restart the computer.
- Install the service:
- Click Start, and then click Run. The Run dialog box appears.
C:\Program Files\Symantec\Ghost\Ngserver -install
and click OK, and click OK again. The drive letter and path might be different on your computer. This installs and loads the Ghost services, NGServer, and NGDB. You do not need to restart the computer.
- Open Ghost Console. The Console no longer displays configuration information. If the Ghost Console still shows configuration information such as Tasks and Image Definitions, restart the computer and then open the Console.
- Determine whether the problem is resolved. To find out, you
might need to add configuration information, such as new Tasks or
Machine Groups. When you add configuration information, Ghost 7.0
and earlier create a new database file. Ghost 7.5 and 8.0 add the
configuration information to the blank database file that you
copied to this computer in step 5.
- If the problem is resolved, the cause is likely due to corruption of the database file. Recreate the configuration information. See the section "To rebuild the database."
- If the problem is not resolved, then the problem is not due to corruption of the database file. In that case, replace the new copy of the database file with the backup you created in Step 2.
To rebuild the database
- Follow the steps in the procedure "To test whether the database file is corrupt." That procedure creates a new database.
- Click on Help and reregister the Ghost Console. Use the same information that you used when you did the original registration.
- Recreate the configuration information.
- Recreate the Tasks.
I have a plan for moving the ASP media db that we use for logging the tapes, LPs and so forth that we store. I have this plan because I intend to bring the current host down and turn it in to an aquarium or something.
Here's the plan:
Run IIS on the editor's machine and restrict access via NTLM. To do this I need to edit a few ASP pages to point to the mdb file and set permission on the directory containing all the code to the windows user running the physical machine. IIS gets set up to use "Windows Authentication" for access. This will stop anyone but a local user (on the physical machine) from accessing the site; I have also put in a request to lock the machine down as tight as can be.
I have implemented the general plan in a VM and it seems to work well.
Judy, Greg and I spent an hour going over the test booklet, CD, and AP Test functions. The basic functions below apply, but there are some things to be aware of. I'll post these in-line below where appropriate.
AP testing How-to
- 1) Choose AP Test under the Testing menu.
- 2) Place all participating machines in a group. If this is not done the machines NOT participating will cause the next step to fail.
- 3) Under the "Student ID" section of the UI press "Start" to make the system aware of the participating students.
- 4) Students then enter their AP ID number using the bookmark butons in the Sanako player.
- 5) When the students are done click on "Stop" under the "Student ID" section of the UI.
- 6) Press "Sample" under the "Student ID" section of the UI to test playback.
- 7) If students hear the file press "Record" and have the students speak a few words to test the recording functionality.
- 8) Press "Replay" to let students listen to their "dry run". If they hear their recording press "Record" again to stop the dry run.
- 9) Queue the CD to the desired track. Play the track for the students so they can hear the taped instructions and do the TWO practice runs (not to be recorded). The entire Instructions/Practice takes approximately 4.5 minutes. Pause the Master track if necessary so teachers can field questions.
- 10) Once instructed to "begin recording", press "Start" under the "Exam" section of the UI to begin the test. Check to make sure master track is still runing.
- 11) Pause student recording when instructed to "stop recording". Master track continues to run.
- 12) When instructed to "begin recording" again, unpause the student recording. Keep in mind that unpausing the student recording (for some reason) pauses the Master track. Hit "play" on the master track so students can hear the questions and record themselves.
- 13) When the test is over press collect and follow the onscreen instructions.